Product has been exchanged: I understand you are wanting to scan, using your Officejet Gn on Windows 7. Uninstalling the Printer Software Windows https: Or, view all available drivers for your product below. You should be able to install the Full Feature Driver and software and be able to scan successfully through the printer software.

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Printer Specifications for HP Officejet All-in-One Printer Series | HP® Customer Support

Thanks for the reply, but Some Officejet All-in-One printer models do not have an automatic document feeder ADFso officwjet printer might look slightly different than the one shown. System requirements The following tables contain the minimum system requirements and recommended system requirements for supported Windows and Mac operating systems.

Asia Pacific and Oceania. My dear fellow HP employee, you must be kidding?

Printer Specifications for HP Officejet 4500 All-in-One Printer Series

Paper-handling specifications Review the following tables for specifications regarding paper handling. CobusConradie Created on September 16, And please don’t take it personally, you realy tried your best.

Warranty withdrawn refurbished product: Remove selected files Download files. The list of recommended drivers for your product has not changed since the last time you visited this page. Photo papers include the following:. I hope this helps you!

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Make sure the HP device is online and ready Step 5: I think I already have the “full feature software and driver” loaded. Scanning specifications Image editor included.

Javascript is disabled in this browser. Windows system requirements Supported Windows operating systems: Service the product Clean the area around the ink nozzles Solve paper-feed problems Solve copy problems No copy came out Copies are blank Documents are missing or faded Size is reduced Copy quality is poor Copy defects are apparent The device prints half a page, then ejects the paper Paper mismatch Solve scan problems Scanner did nothing Scan takes too long Part of the document did not scan or text is missing Text cannot be edited Ofifcejet messages appear Scanned image quality is poor Scan defects are apparent Solve fax problems The fax test failed Solve wired Ethernet network problems some officemet only General network troubleshooting Network port created does not match device IP address Windows Solve wireless problems some models only Basic wireless troubleshooting Advanced wireless troubleshooting Step 1: Please use the product number and serial numbers of the new product to validate warranty status.

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Up to 50 sheets of plain paper text printing.

If you have a question create a new topic by clicking here and select the appropriate board. Learn more about HP’s privacy policy. Check to see if the firewall software is blocking communication Step 4: Adobe Acrobat Reader 5. This product cannot be identified by Serial Number alone.

Just got my son’s officejet wireless printer. This product was sold by a third party.

Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. Open download list Due to my printer problems after window 10 upgrade I was advised officejer take my printer to Part serve in Montague Gardens, Western Cape, S.

HP officejet 4500 printer is not working after upgrading to Windows 10

HP has scanned your product twsin currently has no suggestions for driver updates. Purchase replacement cartridges and other supplies from the HP Store or local retailers. Select all Deselect all.

Operating environment Operating temperature: